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Uploader application cannot connect to server

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Written by rsegoly 72 months ago  
It say to check setting but I have no ability to configure anything.
Written by braco 72 months ago

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Try installing a new version from http://triptracker.net/uploader/

We're constantly changing the back-end, which is why the uploader is often broken. This should improve in the future. New versions of the uploader are posted regularly. I've just reinstalled a version on my computer and it appears to work fine. You can just launch the installer and it (should) replace your current version. A safer way is to uninstall the old version first (especially if you have a really old version).

Hope it helps. I'm looking into your other post as we speak.
Written by braco 72 months ago

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URL again: [url=http://triptracker.net/uploader/]http://triptracker.net/uploader/.
Written by rsegoly 72 months ago

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I did uninstall and reinstall, same.

I used even before the latest version, the link from your main page
Written by braco 72 months ago

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Can you tell me the error message you're getting again?

One thing to try is to delete Uploader.config in the following folder:
%SYSTEM_ROOT%:\Documents and Settings\%CURRENT_USER%\Application Data\TripTracker Uploader

There should also be a log file in the same directory.
Written by rsegoly 72 months ago

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Same issue even if removed that file, the error I get is pop screen saying could no connect to server , check your connectivity and settings
Written by rsegoly 72 months ago

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The config file is
<appSettings>
<add key="logfile" value="%APPDATA%\TripTracker Uploader\Uploader.log" />
<add key="url" value="http://soap.triptracker.net/axis/services/triptracker"; />
<add key="quality" value="75" />
<add key="trip_url" value="http://www.triptracker.net/login/{0}/{1}"; />
<add key="max_width" value="1024" />
<add key="max_height" value="768" />
<add key="resize" value="true" />
<add key="soap_timeout" value="45000" /> <!-- 45 seconds -->
<add key="long_soap_timeout" value="600000" /> <!-- 10 minutes -->
</appSettings>
Written by braco 72 months ago

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Could it be a firewall issue? The port used by the uploader is the standard HTTP port (80). I guess some restrictive software firewalls may block this port even for outgoing connections (except for "trusted" applications such as your browser).

Anything special about you network environment? Do you use a proxy for internet access?

I think that a simple way of checking connectivity is to go to the command prompt in windows (start --> run --> "cmd.exe"). Then type "telnet soap.triptracker.net 80" into the prompt. If you get a connection error, then there *really* is no direct connectivity between your computer and the TripTracker server. You will know that the connection opened successfully if you get a blank screen and the window title changes to "Telnet soap.triptracker.net".
Written by rsegoly 72 months ago

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The telnet works well, but not the client.

I did stop windows defender and have no proxy or FW.

It works now fine from another computer on my network.

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