Frequently Asked Questions

General questionsShow all

What is TripTracker?

TripTracker is a social travel mapping service designed to help you share the tales of where you have been, what you have seen and what you have experienced.

What do I need to start using TripTracker?

All you need is a TripTracker account. Sign up here and begin using TripTracker now.

Is TripTracker free?

Yes! TripTracker allows you to store your travel journals for free and share them with anyone.

TripTracker account questionsShow all

Is there a limit on how many photos I can upload with my free account?

Currently 200Mb of disk space is allocated for each user account. You can expect more disk space in the future.

Where can I see how much space is already used?

You can see how much free disk space is still available for your account in the "Edit Profile" page. To visit the "Edit Profile" page, click on the "Edit Profile" link near your login information.

Can I buy more disk space?

You cannot at this moment. However, we are planning to add subscription based premium services with larger (possibly unlimited) storage quotas in the near future.

Is my account removed after a certain period of inactivity?

No, your account will never be removed.

How can I add friends to my profile?

To add a user to your friends list, visit their profile page and click the "Add to Friends" button.

TripTracker travel journals ("trips")Show all

How can I create a trip?

After you have registered and logged it, click the "Add Trip" button located near your login information or on your personal page.

How can I upload my photos and GPS tracks to TripTracker?

There are two ways to do this. You upload files either via the "Add Trip" or "Edit Trip" links on our website, or by using the TripTracker Uploader application, which is available for Windows, OSX and Linux platforms.

When creating my trip I was asked to add GPS tracks. I don't own a GPS and don't have GPS tracks for this trip.

GPS tracks are optional and are used to automatically locate your photos. Without GPS tracks you can still manually set the location of your photos later, when editing your trip.

I have created a trip successfully, but my trip is not visible to my friends. Why?

All newly created trips have their visibility set to private. Only you can see your private trips. To change the visibility of a trip, set "Visibility" to either "Private", "Public" or "Friends" in the trip editing page. Be sure to click "Save" after changing the trip visibility setting.

Can I share my trips only with my friends?

Yes, you can. By setting the visibility of your trip to "Friends", only users in your friends list will be able to see your trip. For instructions on how to change the "Visibility" setting, see this answer.

Tips for editing your tripsShow all

What is a journal entry?

A journal entry is much like a blog post on a blog. However, each journal entry also represents a point in time during your trip.

How do I add photos to my journal entries?

Photos in the time span of each journal entry are automatically added to the journal entry. The time span of a journal entry begins with the time of the journal entry and ends with the time of the next journal entry in your trip.

If I delete a journal entry, will photos in this entry also be deleted?

No. Deleting an entry only means that you deleted a marked point in time. Effectively the time span of the previous journal entry is extended and photos from the deleted journal entry are added to the previous journal entry.

What does merging/splitting of journal entries do?

By merging two journal entries, you extend the time span of the entry which is chronologically first. The title and description of the merged trip entry are also added to the first entry.

The split function analyses the photos in a journal entry and creates a new journal entry at the most appropriate point in time in the original journal entry's time span. This effectively splits the time span of the original journal entry.

Can I split journal entries wherever I want?

You can. The timeline located in the lower end of the trip edit screen displays trip entries and photos in chronological order. It allows you to click between any two photos and thus create a new journal entry in this place.

You can also merge journal entries using the timeline.

Some photos do not have the split button in the timeline. Why?

If the time of two photos is identical, you cannot create a journal entry in the time span between these two photos.

Formatting text entriesShow all

Can I include links in my journal entries?

Yes. You can add links to journal entries, trip descriptions and taglines using BB tags. For more information on BB tags, see this answer.

How can I format the text in my journal entries?

You can add certain formatting to journal entry texts, trip descriptions and taglines using BB tags. For more information on BB tags, see this answer.

You can create a new paragraph in your journal entry by inserting an empty line of text.

What are BB tags and how do I use them?

BBTags or BBCode is a markup language used to format posts on many forums. You can find the list of currently supported BBTags below.

Text formating:
  • [b]bolded text[/b]
  • [i]italicized text[/i]
  • [u]underlined text[/u]
  • [s]striked-through text[/s]
  • [sub]subscripted text[/sub]
  • [sup]superscripted text[/sup]
Links: Lists:
  • To create numbered list use the following BBTags:
    [*]first item in the list
    [*]second item in the list
    [*]third item in the list
  • To create an alphabetical list use the following BBTags:
    [*]a list item
    [*]b list item
    [*]c list item
  • To create a bullet list use the following BBTags
    [*]list item
    [*]list item
    [*]list item
You can read more about BBCode on Wikipedia or on phpBB

Adding photos to your tripsShow all

What photo formats are supported by TripTracker?

Currently TripTracker supports only JPG, PNG image file formats. We suggest you use the JPG file format for your photos since JPG is the only image format that usually includes time and date information on when the picture was taken. It is this information that TripTracker uses for locating and organizing your photos.

I've noticed some of my images are automatically scaled. What is the maximum image size and resolution accepted by TripTracker?

TripTracker scales all images to 1024x768 pixels if the original image is larger than this size.

The time and date on my camera were not set correctly when I took pictures. How can I correct the time information of my photos?

Upload your photos to TripTracker and follow these steps:
  1. Go to the "Trip" page and click the "Edit" button.
  2. Once you're on the "Edit Trip" page, select the "Photos" tab.
  3. Within the "Photos" tab, select the photos with an incorrect local time. You can select multiple consecutive photos by clicking the first photo, holding down the SHIFT key and clicking the last photo. To select nonconsecutive photos, hold down the CTRL key while clicking the photos.
  4. Modify the time of the selected photos by choosing one of the options in the "Time functions" drop-down menu. You can either shift the time of all selected photos or set the time on all selected photos to the same time value.

GPS related questionsShow all

What is a GPS track and how do I create one?

A GPS track is a file which contains information about the geographical location of places that you have visited while traveling with the GPS receiver. You can transfer that information from your GPS receiver to a computer and upload it to TripTracker. TripTracker will display your travel path on satellite imagery of the places where you have traveled.

The size of the GPS track files and location information contained in a track file differs between different GPS receivers. Usually a GPS track file contains points with information such as the longitude, latitude and altitude of the point and the time at which you visited that point. TripTracker uses this information to set the exact location of your journal entries and each photo you have taken on your trip and thus visualize the trip on the map. For this to work, it is important that your GPS track file contains time information.

What GPS track files does TripTracker support?

Currently we support the following GPS track formats:
  • GPS Exchange Format (GPX)
  • Google Earth (KML)
  • CarteSurTable data file
  • CoastalExplorer XML
  • Emtac Trine (text format)
  • DeLorme GPL
  • Garmin 301 Custom position and heartrate
  • Garmin Logbook XML
  • Garmin Mapsource - gdb
  • Garmin Mapsource - mps
  • Garmin PCX5
  • .loc
  • GeoNiche .pdb
  • Google Maps XML
  • GpsDrive Format for Tracks
  • HikeTech
  • KuDaTa PsiTrex text
  • Lowrance USR
  • Magellan Explorist Geocaching
  • Magellan Mapsend
  • Magellan SD files (as for eXplorist)
  • Magellan SD files (as for Meridian)
  • Mapconverter CSV
  • MapTech Exchange Format
  • NMEA 0183 sentences
  • OziExplorer
  • Vito Navigator II tracks
  • TripTracker format
If your GPS track format is not on this list, send us a request with a sample track and we will try to add support for your track format.

How does TripTracker know the geographical location where each photo was taken?

By combining the time stamp embedded in each photo taken with a digital camera and the time information retrieved from the GPS track points, the location where the photo was taken can be determined quite accurately.

However, there is a catch. The time embedded in each photo is dependent on the time setting on your digital photo camera. Thus, make sure that the local time is accurately set on your digital camera before you begin taking pictures. In case you have forgotten to do so beforehand, you can always modify the time and date information of your photos later, once you have uploaded them to TripTracker. Note that after you have changed the time information of each photo, the location information is automatically readjusted to reflect the change of time.

How do I view the time embedded in the photo?

Embedded time is stored in an EXIF header of each JPG photo under the "Date picture taken" property. If you are using Windows, you can see the EXIF information from Windows Explorer by right-clicking on a photo file and selecting "Properties" from the menu. In the "Properties" window, select the "Summary" tab and click "Advanced". There you will be able to view the time and date the picture was taken, as well as other information about the photo.

What should I do if I forgot to set the correct local time on my digital photo camera?

You can correct the time of your photos after uploading photos to TripTracker. To do so, follow the steps outlined in this answer.

What should I do if my trip spans over different time zones?

When crossing a time zone border always try to remember to update the time on your digital photo camera. Only in this way can we assume to have an accurate local time embedded in the photos.